Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Jackson

Victoria Jackson

December 10, 2024

5  out of  5
rating by Victoria Jackson
"My agent made sure I completely understood my policy and answered any question that me and my husband had. The customer service we received made us feel as if we were part of a family. I would highly recommend this company as well as my agent Rachelle who sealed the deal! Thank you so much!"
We responded:
"This review means the 🌎 to us!!! Taking care of our customers as family is always our #1goal 🚗❤️🏠"
Profile photo of Natasha Vaughan

Natasha Vaughan

December 5, 2024

5  out of  5
rating by Natasha Vaughan
"Excellent customer service and very knowledgeable on finding the best suitable plans for your budgeting needs. I have had State Farm insurance for 35 years and have never had any issues when I needed to file a claim or change my insurance coverage for both auto and home. Grayson and Rachelle are the best!"
We responded:
"Thanks so much for your kind words and feedback!!! Customer service is our #1 goal! Thanks for trusting us with your 🚗❤️🏠"
Profile photo of sharone woolridge

sharone woolridge

December 5, 2024

5  out of  5
rating by sharone woolridge
"Rachelle was amazing. She took her time with me and explained everything throughly. She helped me save money on my house insurance and also got my children and I affordable life insurance. Highly recommend this office."
We responded:
"Love the ⭐⭐⭐⭐⭐'s!!!! Thanks for trusting us to help you with your 🚗❤️🏠! Great Customer service is our goal 💯% of the time!"
Profile photo of Caroline Fenton

Caroline Fenton

November 18, 2024

5  out of  5
rating by Caroline Fenton
"Staff is very knowable and kind. They sat us down and explained it in a way I could understand. Very pleased:)"
We responded:
"Caroline!!! So happy that you are pleased and we look forward to being your State Farm agency! 🚗❤️🏠"
Profile photo of Honey Jaysa Antigua

Honey Jaysa Antigua

October 18, 2024

5  out of  5
rating by Honey Jaysa Antigua
"Rachelle from State Farm Farmville was so amiable. She helped me with all my inquiries and was so kind to explain to me everything I have to know about my policy. It was so great talking to her. Kudos, Rachelle!"
We responded:
"Thanks so much for the ⭐⭐⭐⭐⭐'s!!! We take so much pride in our customer service experience! So glad Rachelle was able to take such good care of you 🚗❤️🏠 #StateFarmville"
Profile photo of M Lynn

M Lynn

October 3, 2024

5  out of  5
rating by M Lynn
"The most informed and fast service from any insurance agency I've encountered!"
We responded:
"This means the 🌎 to us!!! 5⭐ Star customer service is what we ain for 💯% of the time!!! Thanks for taking the time to share your experience 🚗❤️🏠"
Profile photo of SupaDupa 1 man

SupaDupa 1 man

October 2, 2024

5  out of  5
rating by SupaDupa 1 man
"Extremely professional and handle my situation so brilliant and with empathy!"
We responded:
"I ❤️ this!!! Giving our customers a top tier customer service experience is our #1 goal. Empathy is so important ❤️ to our agency. Thanks for the 5⭐'s"
Profile photo of Scott Feller

Scott Feller

September 27, 2024

5  out of  5
rating by Scott Feller
"Wow. Where do I start. , I was on my way to relocate from South Florida to Central Virginia and most unfortunately I had to pull into a gas station in the middle of the night. It was pitch black and I didn’t see a concrete pole. My car suffered and my front bumper was damaged. After settling in my new home, I then searched for a local body shop. I found an excellent place called Alvin’s Body shop. Truly fantastic customer service. They made my Lexus look brand new. But the story gets even better. My insurance carrier right after filing my claim immediately dropped my policy and I was left scrambling to get a new policy.. the secretary at the body shop recommended me to call a wonderful person at the local State Farm office in FarmVille. Her name is Grayson Caddell. I have never had such an exceptional experience getting a new vehicle insurance policy as she was so helpful and extremely knowledgeable and helpful getting me back to normalcy. I highly recommend this business and Grayson was a pure professional in dealing with. Definitely a 5 star experience. Thank you again. SYF"
We responded:
"Mr. Feller! Wow! Thanks so much for taking the time to share your experience. This means so much to Grayson as well as myself. Making sure the our customers have a ⭐⭐⭐⭐⭐ customer experience is so important to our office! Thank you and welcome to Virginia. We look forward to being your Good Neighbor State Farm agency! 🚗❤️🏠"
Profile photo of Te'Keisha Chambers

Te'Keisha Chambers

September 21, 2024

5  out of  5
rating by Te'Keisha Chambers
"Switching the Statefarm has been one of the easiest processes yet. Special shout-out to Kaitlyn, she was very professional and helpful in assisting with the switch. I will be recommending this firm to anyone seeking insurance."
We responded:
"Thanks so much the the ⭐⭐⭐⭐⭐ review and for trusting us with your 🏠♥️🚗 insurance needs. #StateFarmville"
Profile photo of Shahbaz Aftab

Shahbaz Aftab

September 5, 2024

5  out of  5
rating by Shahbaz Aftab
"The staff here are extremely kind and go the distance to help you! I would highly recommend them."
We responded:
"Thanks so much for the ⭐⭐⭐⭐⭐ recommendation! It means the 🌎 to us! 🚗❤️🏠"
Profile photo of Joshua Sibold

Joshua Sibold

August 8, 2024

5  out of  5
rating by Joshua Sibold
"State Farm was so awesome. I just recently switched from a big brand competitor to bundle my home and auto insurance. Rachelle was who I had the pleasure of working with. She took care of me and my girlfriend so well. Treated us like we were family or longtime friends the entire time. She was thorough and very professional. She and State Farm were able to save me over $1,300 a year on my home and auto policies. They were able to save my girlfriend over $300 a year on her auto policy. With the economy and insurance world going crazy with prices, this was a breath of fresh air. Please give them a call and ask for Rachelle 🙂"
We responded:
"Thanks for the 5⭐ review and for trusting us with your 🚗♥️🏠 insurance!"
Profile photo of Terri Johnson

Terri Johnson

August 1, 2024

5  out of  5
rating by Terri Johnson
"Customer service is awesome! Grayson made a transaction very smooth and so easy."
We responded:
"Thanks Terri!!! Awesome customer service is our goal 💯% of the time!! Thanks for trusting us with your 🚗♥️🏠!"
Profile photo of Chelsey Slayton

Chelsey Slayton

July 31, 2024

5  out of  5
rating by Chelsey Slayton
"Kaitlyn was very nice and helpful. She answered all my questions."
We responded:
"So glad we were able to take care of you!!! Thanks for the ⭐⭐⭐⭐⭐! This means so much to Kaitlyn and the office. "
Profile photo of William Grosvenor Neil

William Grosvenor Neil

July 30, 2024

5  out of  5
rating by William Grosvenor Neil
"Kaitlyn at Edgar Jones State Farm Insurance usually immediately picks up the phone when I call and helps me address whatever insurance need I have. They provide great, prompt, and thorough services!"
We responded:
"♥️ this!!! So glad that Kaitlyn was able to take such good care of you! Great prompt and thorough service is what we aim for 💯% of the time! 🚗♥️🏠"
Profile photo of Samantha Sparks

Samantha Sparks

July 25, 2024

5  out of  5
rating by Samantha Sparks
"Great experience!! They made the process so easy!!"
We responded:
"I ♥️ this!!! Thanks for the ⭐⭐⭐⭐⭐'s!!!"
Profile photo of Catherine Kelly

Catherine Kelly

July 25, 2024

5  out of  5
rating by Catherine Kelly
"Grayson has been wonderful! She's been so helpful with finding an insurance that works for me and my car. She has also been very quick responding and understanding."
We responded:
"So glad that Grayson was able to take such good care of you!!!! Thanks for trusting us with your insurance 🚗♥️🏠"
Profile photo of Alfred Booker

Alfred Booker

July 18, 2024

5  out of  5
rating by Alfred Booker
"Very good experience with miss Smith answered all my questions, and everything was taking care of and a quick manner."
We responded:
"Thanks so much for giving us the opportunity to help you with your insurance needs! We appreciate your ⭐⭐⭐⭐⭐ rating! "
Profile photo of Earl Lee

Earl Lee

June 25, 2024

5  out of  5
rating by Earl Lee
"Great office, with the best customer service!"
We responded:
"Thanks for the feedback!!! Great customer service is our goal 💯% of the time! Thanks for trusting us with your 🚗♥️🏠"
Profile photo of Joshua Watkins

Joshua Watkins

June 14, 2024

5  out of  5
rating by Joshua Watkins
"Great customer service and always friendly and professional!!!"
We responded:
"Thanks for the ⭐⭐⭐⭐⭐'s!!!"
Profile photo of Brenda Smith

Brenda Smith

June 13, 2024

5  out of  5
rating by Brenda Smith
"Rachelle Styles is the best"
We responded:
"Brenda, yes she is, nothing but the BEST for our customers!!! Thanks so much for your encouragement."
Profile photo of Stephanie Winlock

Stephanie Winlock

May 29, 2024

5  out of  5
rating by Stephanie Winlock
"Marcia Smith has been extremely helpful in addressing my insurance issues. I am grateful for your time and assistance."
We responded:
"Stephanie - I am so glad that Marcia was able to take such good care of you!!! Thanks for trusting us with your insurance needs! 🚗♥️🏠"
Profile photo of Elizabeth Gentry

Elizabeth Gentry

May 14, 2024

5  out of  5
rating by Elizabeth Gentry
"Choose state farm for all of your insurance needs.. ask for Rochelle shes really sweet and helpful."
We responded:
"Thanks so much for trusting us with your 🚗♥️🏠!!!"
Profile photo of Myron Johnson

Myron Johnson

May 10, 2024

5  out of  5
rating by Myron Johnson
"Rochelle is the absolute best agent ever!!!!"
We responded:
"Only the Best...For the Best! Like a good neighbor State Farm is there 🚗♥️🏠"
Profile photo of Heather Naber

Heather Naber

May 9, 2024

5  out of  5
rating by Heather Naber
"Every encounter that I have had with State Farm has been amazing and professional. Everyone who works there is extremely nice and goes out of their way to help me in any way possible. I highly recommend them to anyone looking for amazing home, auto, renters, business, or life insurance!"
We responded:
"Heather! We strive so hard to provide this type of experience and your ⭐⭐⭐⭐⭐ review means more to us than you probably realize! Thanks so much! 🚗♥️🏠"
Profile photo of John Ross

John Ross

May 8, 2024

5  out of  5
rating by John Ross
"The employees at State farm are always courteous willing to help you in every situation I'm very pleased to have them as my insurance agent"
We responded:
"Thanks so much John! We ♥️ the ⭐⭐⭐⭐⭐'s!!!"